Full-Time Appointment Setter Office Assistant New York

Full-Time Appointment Setter Office Assistant

Full Time • New York
Replies within 24 hours
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
About Us

Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation industry. As part of the nationally recognized Five Star Bath Solutions brand, we deliver high-quality, affordable bath remodeling solutions built on trust, craftsmanship, and customer satisfaction. We are locally owned and operated, offering the personal feel of a small business with the stability of a national brand.

Job Summary

We’re looking for a motivated, fast-paced Full-Time Office Assistant / Appointment Setter to join our team.

This position is call-focused. Your primary responsibility each day will be making outbound calls and booking qualified appointments from warm leads. During downtime between call sessions, you will assist with office administrative tasks to help keep operations running smoothly.

If you’re organized, confident on the phone, quick-thinking, and know how to control a conversation, we want to hear from you.

Schedule

  • Full-Time

  • Tuesday through Saturday

  • Primarily daytime and early evening hours

  • In-office position

Responsibilities

Primary Focus – Appointment Setting

  • Make high-volume outbound calls to warm leads

  • Keep prospects engaged and schedule qualified appointments

  • Follow up strategically to maximize show rates

  • Work fast, think on your feet, and confidently control the call

  • Track calls, notes, and appointments accurately

Secondary Focus – Administrative Support (During Downtime)

  • Filing and organizing paperwork

  • Updating and maintaining Excel spreadsheets

  • Assisting with general office tasks

  • Supporting sales and operations team as needed

Qualifications

  • Strong phone presence and confident communication skills

  • Organized and detail-oriented

  • Basic to intermediate Excel skills

  • Ability to prioritize calls first and shift to admin tasks when needed

  • Appointment setting experience (home improvement, solar, or similar a plus)

  • Competitive, motivated, and performance-driven mindset

  • Reliable and punctual

What We Offer

  • Industry-Leading Brand: Be part of a nationally recognized remodeling company

  • Career Growth Opportunities: Ongoing training and advancement potential

  • Supportive Team Environment: Collaborative, goal-oriented workplace

  • Consistent Work & Reliable Pay: Steady flow of qualified leads

  • Performance Bonuses: Earn additional income when appointments turn into sales

  • Pride in Your Work: Help homeowners transform their spaces and improve their homes

If you're ready to bring high energy to the phones and support a growing team, apply today.
Compensation: $21.00 - $23.00 per week




This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Five Star Bath Solutions Corporate.

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Industry-Leading Brand
Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction.
Career Growth Opportunities
Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement.
Supportive Team Environment
Work alongside a team that values collaboration, integrity, and doing the right thing — every time.
Consistent Work & Reliable Pay
We keep our teams busy year-round with a steady flow of qualified leads and jobs — so you can focus on doing great work without worrying about downtime.
Pride in Your Work
Be part of transforming people’s homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more.