Customer Success Manager - Call Confirmer and Appointment Setter
Monrovia
Future Opening: Customer Success Manager - Call Confirmer and Appointment Setter
Full Time • Monrovia
Responsive recruiter
Benefits:
- Hybrid
- Bonus based on performance
- Flexible schedule
- Training & development
Are you a proactive communicator with a passion for building strong client relationships? Are you a fast talker with a street-smart edge? Do you thrive in a fast-paced environment where your organizational skills shine? If so, we want you to be a part of our dynamic team as a Customer Success Manager!
At Five Star Bath Solutions, we pride ourselves on delivering exceptional service to our valued clients. As a Customer Success Manager, you'll play a crucial role in ensuring client satisfaction by confirming appointments, managing the calendar, and providing top-notch support. We’re looking for experienced, motivated appointment setters who know how to work the phones. We provide warm leads—your job is to get them booked. And when the appointment sells, you get a bonus on top of your base pay.
What We Offer:
- Industry-Leading Brand: Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction.
- Career Growth Opportunities: Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement.
- Supportive Team Environment: Work alongside a team that values collaboration, integrity, and doing the right thing — every time.
- Consistent Work & Reliable Pay: We keep our teams busy year-round with a steady flow of qualified leads and jobs — so you can focus on doing great work without worrying about downtime.
- Pride in Your Work: Be part of transforming people’s homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more.
- Locally Owned, Nationally Backed: Each location is locally owned and operated, giving you the personal feel of a small business with the resources and stability of a national brand.
Schedule / Expected Work Hours:
- Primarily weekday day and evening shifts; weekend availability required as needed.
Responsibilities
- Make high-volume outbound calls to warm leads
- Keep prospects engaged and schedule qualified appointments
- Schedule Sales appointments and manage the Sales calendar
- Follow up strategically to maximize show rates
- Work fast, think on your feet, and control the call
Qualifications
- Street-smart, fast-talking closers—you know how to keep people on the phone
- Experience setting appointments (home improvement, solar, or similar a plus)
- Competitive and money-driven mindset—you want to win and get paid
- High-volume energy—you’re ready to make an impact every day
Company Overview
Five Star Bath Solutions is one of the fastest-growing companies in the bathroom renovation space. We provide affordable transformations and beautiful bath solutions to communities across North America.
If you're ready to take your communication and organizational skills to the next level and be a vital part of a dedicated team, we want to hear from you! Join us in delivering excellence and building lasting client relationships at Five Star Bath Solutions. If you’ve got the skills, the drive, and the hustle apply now and start earning what you’re worth.
If you're ready to take your communication and organizational skills to the next level and be a vital part of a dedicated team, we want to hear from you! Join us in delivering excellence and building lasting client relationships at Five Star Bath Solutions. If you’ve got the skills, the drive, and the hustle apply now and start earning what you’re worth.
Compensation: $600.00 - $800.00 per week
Five Star Bath Solutions is a full service bathroom remodeler specializing in bath and shower remodeling and installations in your area.
We are your local bathroom remodeler specializing in all things bathroom remodeling including tub to shower conversion, bath tub to shower conversion, small bathroom remodels, safety bath installation, new shower installation, and more.
Key to the Five Star Bath Solutions brand is improving the lives of those around us, including those in our communities. As our charitable arm, Pure Solutions is focused on “giving the gift of hope” to individuals in need.We appreciate the support each community provides in doing business with Five Star Bath Solutions. While our customers strengthen our business, we hope to strengthen our communities, providing service of value to local organizations or community members.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Five Star Bath Solutions Corporate.
(if you already have a resume on Indeed)
Or apply here.
Industry-Leading Brand
Join a nationally recognized company known for delivering high-quality, affordable bath remodeling solutions with a reputation built on trust, craftsmanship, and customer satisfaction.
Career Growth Opportunities
Whether you're in the field or the office, we invest in your professional development with hands-on training, mentorship, and opportunities for advancement.
Supportive Team Environment
Work alongside a team that values collaboration, integrity, and doing the right thing — every time.
Consistent Work & Reliable Pay
We keep our teams busy year-round with a steady flow of qualified leads and jobs — so you can focus on doing great work without worrying about downtime.
Pride in Your Work
Be part of transforming people’s homes and lives. Our work makes a real difference, and you'll go home each day knowing you helped someone love their home more.